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DELIVERY INFORMATION

SHIPPING CHARGES

At this time we offer following flat rates for shipping and handling:

Domestic (within Germany)

3,90 EUR (registered mail) or
6,90 EUR DHL parcel (trackable and insured shipping)

European countries

6,90EUR (registered mail) or
16 EUR DHL parcel (trackable and insured shipping)

USA / Asia / Rest of the world

12,90 EUR (registered mail) or
36.00 EUR DHL parcel (trackable and insured shipping)

Shipping charges will be added in the order process.


SHIPPING TIMES

Germany: Most in stock items ship within 1-3 business days. Once shipped, please allow 2-5 business days to arrive.

Orders within Europe usually take 4-6 business days to arrive. For international orders (USA / Asia / rest of the world) please allow 6 -14 business days for delivery.

Please note that your order may be subject to import duties and/or taxes imposed by Customs when your order reaches your country. The Hellish Vortex GmbH is not responsible for taxes and customs charges, please check your countries policies.


SHIPPING METHOD

Ordered items will be dispatched from Germany by German standard postal services as registered mail after receipt of payment.

If you would like your orders to be dispatched as insured and trackable shippings (DHL parcel), please choose this option in the order process.

For further information, help or assistance, please do not hesitate to contact us.
Our staff will look forward to helping you with any queries you may have!

Contact us